{"xsrfToken":"1868fec1f061d3bd810de79e6087aa2bc34a3a75_lout","branding":{"id":"1","key":"mhd","name":"Mumba Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#2e84f4","headerLinkColor":"#ffffff","headerLinkHoverColor":"#22528f","headerLinkHoverBGColor":"#22528f","headerBadgeColor":"#22528f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b768f02e-8a29-49c0-9444-83c26c19fab1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGY1ZDMxZi1hNWM3LTQ4MWQtYmIxMS1kZTU3ZDc2M2ZmZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI3NjhmMDJlLThhMjktNDljMC05NDQ0LTgzYzI2YzE5ZmFiMSI6WyJyZWFkIl19LCJleHAiOjE3NDUxMjM0NTIsIm5iZiI6MTc0NTEyMjg1Mn0.bBdCEEsyvpWvaSoJuCjy8s2GPGUyNgXZVPeoePWWjhY&client=c0f5d31f-a5c7-481d-bb11-de57d763fffd&mode=fit","logoId":"b768f02e-8a29-49c0-9444-83c26c19fab1","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Mumba Help Desk","sharedPortalName":"Mumba Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Mumba Help Desk","sharedPortalName":"Mumba Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2f89fc","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"mhd","projectId":10002,"serviceDeskId":1,"name":"Mumba Help Desk","description":"<p>Welcome to the Mumba Help Desk. We are here to support you.</p>\n<p>This help desk supports EMPLOYER SUPPORT TEAMS ONLY. If you are an employee, please contact your employer directly for assistance.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10563,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[1],"key":""},{"id":"57","name":"Make a request","descriptionHtml":"","callToAction":"Make a request","introHtml":"<p>Requests for new or updates on Channels or Tile, Role assignments or putting up an outage message on the app.</p>","icon":10564,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","groups":[1],"key":""},{"id":"6","name":"Report a bug or system issue","descriptionHtml":"","callToAction":"Report a bug or system issue","introHtml":"<p>Tell us the problems you're experiencing including system errors, server malfunctions etc.</p>","icon":10566,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Let us know your idea for a new feature or a place where we can do better.</p>","icon":10565,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[1],"key":""},{"id":"68","name":"App Feedback","descriptionHtml":"","callToAction":"App Feedback","introHtml":"","icon":10501,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[],"key":""},{"id":"9","name":"Email support","descriptionHtml":"","callToAction":"Email support","introHtml":"<p>Inbound emails requested</p>","icon":10458,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"65","name":"PIR Template","descriptionHtml":"","callToAction":"PIR Template","introHtml":"","icon":10553,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10553","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help dealing with issues or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[57,6,4,7],"17":[57],"18":[57],"19":[57,8,1],"2":[6]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"47290c28-b602-3735-b268-4e506b9c17c0","appLinkName":"System Confluence","appLinkUrl":"https://mumba-cloud.atlassian.net/wiki","spaceKey":"MHD","spaceName":"Mumba Help Desk","spaceUrl":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD","isServer":false},"labels":[],"projectKey":"MHD","serviceDeskId":1,"kbLinkDomainURLs":["https://mumba-cloud.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGY1ZDMxZi1hNWM3LTQ4MWQtYmIxMS1kZTU3ZDc2M2ZmZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUxMjQwNTIsIm5iZiI6MTc0NTEyMjg1Mn0.ieYwy5bsxGMe1BmdeXFLK51BlAOUymAoG6mnOEiSfuM","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"c0f5d31f-a5c7-481d-bb11-de57d763fffd","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"72f9162f-7eb8-4f33-b118-d9b51927788c","name":"Release Notes","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/72f9162f-7eb8-4f33-b118-d9b51927788c","createdAt":"1588051652635"},{"id":"ba560525-701d-4483-aca5-bf8de1ba5616","name":"How To Articles","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/ba560525-701d-4483-aca5-bf8de1ba5616","lastUpdated":"1669596042168","createdAt":"1588051777946"},{"id":"ca6df81b-0de7-45c9-b358-116b3040262d","name":"Channels","description":"Help articles about Mumba Channels","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/ca6df81b-0de7-45c9-b358-116b3040262d","createdAt":"1632701230588"},{"id":"bc1e6c02-0ea3-4dcf-8d67-aca031800885","name":"Channels - Admin","description":"Help desk articles related to Mumba Channels Admin Features","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/bc1e6c02-0ea3-4dcf-8d67-aca031800885","createdAt":"1632701312868"},{"id":"79b28214-79b9-4651-bba1-481f8eb4d270","name":"Legal","description":"Legal Documents related to Mumba License Agreements","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/79b28214-79b9-4651-bba1-481f8eb4d270","createdAt":"1670972588072"},{"id":"bfd0a739-96b3-477b-be6a-ab1ee05f528f","name":"Translations","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/bfd0a739-96b3-477b-be6a-ab1ee05f528f","createdAt":"1697606263867"},{"id":"947c6cbd-c949-427d-8627-826d6cb929cf","name":"Navigation","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/947c6cbd-c949-427d-8627-826d6cb929cf","createdAt":"1697606270093"},{"id":"01b7372a-7ae9-4b5a-80d5-8db06849290d","name":"Users","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/01b7372a-7ae9-4b5a-80d5-8db06849290d","createdAt":"1697606274502"},{"id":"ed2c99d7-d638-4cbc-bacd-b6d8bc7f32f0","name":"Integrations","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/ed2c99d7-d638-4cbc-bacd-b6d8bc7f32f0","createdAt":"1697606329227"},{"id":"df299a46-d539-4619-89a8-5a041c538525","name":"Launch & Change Management","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/df299a46-d539-4619-89a8-5a041c538525","createdAt":"1697606834693"},{"id":"ac6e2479-6b19-47c1-bca0-395246d4587c","name":"General","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/ac6e2479-6b19-47c1-bca0-395246d4587c","createdAt":"1697606938455"},{"id":"37af849b-6c69-48bb-bcd1-556ed00f886a","name":"Wellbeing & Benefits","categoryUrl":"https://mumba-cloud.atlassian.net/servicedesk/customer/portal/1/topic/37af849b-6c69-48bb-bcd1-556ed00f886a","createdAt":"1697607056352"}]}},"reqCreate":{"id":57,"projectId":10002,"form":{"name":"Make a request","descriptionHtml":"","callToAction":"Make a request","intro":"<p>Requests for new or updates on Channels or Tile, Role assignments or putting up an outage message on the app.</p>","instructions":"","icon":10564,"iconUrl":"https://mumba-cloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10564","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"A one line description that accurately describes the request you are making","descriptionHtml":"<p>A one line description that accurately describes the request you are making</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10039","fieldConfigId":"10142","label":"Replicate Issue - Can the issue be replicated by another user? This will help Mumba determine if the issue is isolated or wide-spread.","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["10032"],"values":[{"value":"10031","label":"Yes","selected":false,"children":[]},{"value":"10032","label":"No","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Preferred completion date","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10036","fieldConfigId":"10139","label":"Site - What site is the issue related to?","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["10021"],"values":[{"value":"10021","label":"Production","selected":false,"children":[]},{"value":"10022","label":"UAT","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10035","fieldConfigId":"10138","label":"User IDs - What is the login username/ID of the person/people experiencing the issue?","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["from email support"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/57","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/57","calendarParams":{"firstDay":0,"date":"2025-04-20T14:20:52+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"47290c28-b602-3735-b268-4e506b9c17c0","appLinkName":"System Confluence","appLinkUrl":"https://mumba-cloud.atlassian.net/wiki","spaceKey":"MHD","spaceName":"Mumba Help Desk","spaceUrl":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD","isServer":false},"labels":[],"projectKey":"MHD","serviceDeskId":1,"kbLinkDomainURLs":["https://mumba-cloud.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGY1ZDMxZi1hNWM3LTQ4MWQtYmIxMS1kZTU3ZDc2M2ZmZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUxMjQwNTIsIm5iZiI6MTc0NTEyMjg1Mn0.ieYwy5bsxGMe1BmdeXFLK51BlAOUymAoG6mnOEiSfuM","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"c0f5d31f-a5c7-481d-bb11-de57d763fffd","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":2,"updated":"2025-02-20T03:41:29.402607176Z","publish":{"jira":{"submitOnCreate":false,"validateOnCreate":false},"portal":{"portalRequestTypeIds":[57],"submitOnCreate":false,"validateOnCreate":false}},"design":{"settings":{"templateId":2,"name":"Request types","submit":{"lock":false,"pdf":false},"templateFormUuid":"f2d56f42-04de-4f2b-99f6-5263499e2e40"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"f0de1cc8-67e6-4793-8cbc-d8ba2a44d15e"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"37d14576-223b-48f9-902b-58058d06a712"},"content":[{"type":"text","text":"Kindly fill out the form below for any tile request."}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"07740f13-4f50-49fd-ac34-8ac827aa0fed"},"content":[{"type":"text","text":"Mumba Navigation Menu at a Glance","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2179760729/Mumba+Navigation+Menu+at+a+Glance"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"How to Add a Navigation tile","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2181234693/How+to+Add+a+Navigation+tile"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"How to Reorder Navigation tiles","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2187264036/How+to+Reorder+Navigation+tiles"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"Change Request Pricing Guide","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MCI/pages/1524531319"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":123},"layout":"default","localId":"94747acc-4cf7-46d8-8b7c-e79b029c4ad2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":125},"layout":"default","localId":"cbb2d027-8bca-488c-ade9-3ae89ec55713"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":177},"layout":"default","localId":"8d3a3dca-5488-425d-9589-6654fe9bb4fb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":126},"layout":"default","localId":"8d21aba7-b22c-4dbe-8ebe-b9bbbf74d2f9"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":127},"layout":"default","localId":"2c321719-d1e4-4f5b-9820-14870180d15a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":133},"layout":"default","localId":"7a303dd9-6602-4e49-bee0-3c8a31c2708b"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"bd1ca510-3157-48af-b1e8-215406225d5a"},"content":[{"type":"text","text":"Kindly fill out the form below for any Channel request."}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"2deea598-b902-482d-9b46-ea8463aaa6a9"},"content":[{"type":"text","text":"Mumba Channels at a Glance","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2576973825/Mumba+Channels+at+a+Glance"}}]},{"type":"hardBreak"},{"type":"text","text":"How to Add a Channel","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2576973909/How+to+Add+a+Channel"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"How to assign Channel user roles as a Channel Administrator","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/1568571427"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":137},"layout":"default","localId":"e78e972f-7e49-4d6e-a401-f78748f9ea75"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":138},"layout":"default","localId":"6d117c86-2e76-4fde-a0de-37fbab2dfde7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":139},"layout":"default","localId":"6d330cc2-0063-4c53-9077-5a6bc3cd65da"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":176},"layout":"default","localId":"89d51c9c-7308-4fe6-961f-fef5d74f7678"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":140},"layout":"default","localId":"28bae06e-5f43-453e-8bdb-b10b53ec1beb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":141},"layout":"default","localId":"c1f39ced-8a7f-4691-9a82-df169d269530"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Kindly fill out the form below for any user group/target audience rule request."}],"attrs":{"localId":"2c281339-d5a9-419b-bffe-0e90933853c2"}},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"c0c1f1af-b0ef-4591-8721-66ac217e42d6"},"content":[{"type":"text","text":"Mumba User Groups at a Glance","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2417688577/Mumba+User+Groups+at+a+Glance"}}]},{"type":"hardBreak"},{"type":"text","text":"How to Add a User group","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2417688655/How+to+Add+a+User+Group"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"How to add users to user group","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2449834444/How+to+Manually+Add+Members+to+a+User+Group"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":180},"layout":"default","localId":"68ff476b-6f33-4f44-84ea-abc1df16b0eb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":181},"layout":"default","localId":"a285697c-f758-488a-bbae-98de6d80900b"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"008827ff-64f8-4064-9add-01d622869fb5"},"content":[{"type":"text","text":"Kindly fill out the form below for any Role request."}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"c7f73364-1087-479b-9f7f-8386cb551417"},"content":[{"type":"text","text":"Mumba User Roles","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/298287583/Mumba+User+Roles"}}]},{"type":"hardBreak"},{"type":"text","text":"How to assign Channel user roles as a Channel Administrator","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/1568571427"}}]},{"type":"hardBreak"},{"type":"text","text":"Mumba Keycloak - Manage User Accounts","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/84312420/Mumba+Keycloak+-+Manage+User+Accounts"}}]}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"fc03a84d-2f97-4718-a84a-7a6ab1c052ba"},"content":[{"type":"text","text":"For assigning of Channel Admin, Mumba IAM Admin roles or access to Analytics feature, refer to your User Admin to facilitate your request."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":146},"layout":"default","localId":"e6fd35d9-58cb-41bc-b199-994c6e1a0c87"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":147},"layout":"default","localId":"839b24b6-d7a1-4d2f-a1d4-0b76648677ef"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":148},"layout":"default","localId":"70c55ad5-28a3-433d-a124-e666a248b4d6"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":115},"layout":"default","localId":"20e1fddc-26cf-46cd-972d-4c7ca5dd8f8b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":116},"layout":"default","localId":"4411f806-e540-4328-8222-80df995ed963"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":117},"layout":"default","localId":"5a86988e-0b41-48c6-8f9f-361c105dcbbb"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":120},"layout":"default","localId":"4638daa6-24a6-4efc-8565-d29ef79322ed"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":150},"layout":"default","localId":"c7a4091b-e475-4790-b682-7d71c0b3ad6c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":151},"layout":"default","localId":"1a441753-b860-4dfd-8bde-6fb13e0ca565"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":152},"layout":"default","localId":"5a4a9198-c279-4731-8979-7ec976a19009"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"465d3235-b6a5-4374-a009-0d055f4579f3"},"content":[{"type":"text","text":"Mumba User Roles","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/298287583/Mumba+User+Roles"}}]},{"type":"hardBreak"},{"type":"text","text":"How to grant/terminate non-employees access to Mumba","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MCI/pages/1978368001/How+to+grant+terminate+non-employees+access+to+Mumba"}}]},{"type":"text","text":" to download the spreadsheet and attach in the request form."}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"c74eb4d6-69ea-4475-af24-7f073aa8a192"},"content":[{"type":"text","text":"This request only applies to customers with API integrations who need to grant non-employees that do not exist in the integrated HR/payroll system access to Mumba."}]},{"type":"paragraph","attrs":{"localId":"b4ad77d4-9971-4682-aba9-22e2a17178f7"},"content":[{"type":"text","text":"For data file import customers","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"Please add/remove any users via your data file for data security and integrity purposes."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":159},"layout":"default","localId":"7076a91b-18f1-4e00-8af7-cc3c98ec52d1"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":161},"layout":"default","localId":"dc26d7de-0af0-4ef1-b288-07fbf29cc5ae"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":163},"layout":"default","localId":"0fec9f79-b162-4ed7-9318-4f870bad0be0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":164},"layout":"default","localId":"1caf056d-6dbd-47ca-a3d9-41ea66801b77"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":165},"layout":"default","localId":"ee5d43a3-d4f1-45d7-aafe-73f60e141691"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":166},"layout":"default","localId":"26a2223e-5377-4a9e-9949-98d505e9b593"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":167},"layout":"default","localId":"aadffb72-9290-4897-b9ac-ec90ade999ff"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":168},"layout":"default","localId":"a01a41a5-2ad4-4127-b8ca-223e882e8a61"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":169},"layout":"default","localId":"72eedaaf-dd75-405b-a41c-3e1510958003"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":158},"layout":"default","localId":"b0f6f72f-bdfe-4240-a4ba-372ff719ca9f"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"a103ccad-2ef5-4304-8bc7-3b88aec3e382"},"content":[{"type":"text","text":"Mumba Supported Languages","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2122580016/Mumba+Supported+Languages"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":171},"layout":"default","localId":"a1781077-ece4-43f0-ba09-392d490cc9fd"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":173},"layout":"default","localId":"827989e3-eb3b-46ab-910d-c132227d41d2"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":175},"layout":"default","localId":"052ca6fb-11ef-4106-8702-178efe38a218"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"d069eb1f-3bdc-4e4d-ad05-907b966a4869"},"content":[{"type":"text","text":"Change Request Pricing Guide","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MCI/pages/1524531319/Change+Request+Pricing+Guide"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":179},"layout":"default","localId":"e97148bf-4335-4ac4-8d7d-97b109bda1e6"}},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":154},"layout":"default","localId":"bebaee33-0d92-4d7c-94c9-32c761e2c332"}},{"type":"paragraph","content":[]}]}],"conditions":{"153":{"t":"sh","i":{"co":{"cIds":{"117":["2"]}}},"o":{"sIds":["7"]}},"182":{"t":"sh","i":{"co":{"cIds":{"43":["10329"]}}},"o":{"sIds":["3"]}},"170":{"t":"sh","i":{"co":{"cIds":{"43":["10224"]}}},"o":{"sIds":["11"]}},"44":{"t":"sh","i":{"co":{"cIds":{"43":["10217"]}}},"o":{"sIds":["1"]}},"155":{"t":"sh","i":{"co":{"cIds":{"43":["10225"]}}},"o":{"sIds":["15"]}},"64":{"t":"sh","i":{"co":{"cIds":{"43":["10220"]}}},"o":{"sIds":["5"]}},"156":{"t":"sh","i":{"co":{"cIds":{"43":["10221"]}}},"o":{"sIds":["8"]}},"178":{"t":"sh","i":{"co":{"cIds":{"43":["10289"]}}},"o":{"sIds":["14"]}},"160":{"t":"sh","i":{"co":{"cIds":{"43":["10222"]}}},"o":{"sIds":["9"]}},"50":{"t":"sh","i":{"co":{"cIds":{"43":["10218"]}}},"o":{"sIds":["2"]}},"174":{"t":"sh","i":{"co":{"cIds":{"43":["10269"]}}},"o":{"sIds":["13"]}},"52":{"t":"sh","i":{"co":{"cIds":{"43":["10219"]}}},"o":{"sIds":["4"]}},"172":{"t":"sh","i":{"co":{"cIds":{"43":["10242"]}}},"o":{"sIds":["12"]}},"119":{"t":"sh","i":{"co":{"cIds":{"117":["1"]}}},"o":{"sIds":["6"]}},"157":{"t":"sh","i":{"co":{"cIds":{"43":["10223"]}}},"o":{"sIds":["10"]}}},"sections":{"12":{"name":"Leave code","conditions":["172"]},"8":{"name":"Add/remove users (manual)","conditions":["156"]},"4":{"name":"Role Assignment Request","conditions":["52"]},"13":{"name":"Custom report","conditions":["174"]},"5":{"name":"App Outage","conditions":["64"]},"10":{"name":"Confluence","conditions":["157"]},"14":{"name":"Update contact details in keycloak login page","conditions":["178"]},"2":{"name":"Create/Update Channel Requests","conditions":["50"]},"7":{"name":"partial outage","conditions":["153","64"]},"3":{"name":"User Group Request","conditions":["182"]},"15":{"name":"Other","conditions":["155"]},"11":{"name":"Language","conditions":["170"]},"9":{"name":"Benefits","conditions":["160"]},"6":{"name":"full outage","conditions":["119","64"]},"1":{"name":"Tile request","conditions":["44"]}},"questions":{"147":{"type":"pg","label":"Employees ","description":"List of Employees where elevated role will be added to. Include Employee ID and email address","validation":{"rq":false},"choices":[],"questionKey":"user-emp-1"},"164":{"type":"tl","label":"Country","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"175":{"type":"rt","label":"More information","description":"What the report is for and information needed in the report.","validation":{"rq":false},"choices":[],"questionKey":""},"117":{"type":"cs","label":"Type of outage","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Full outage - Users will not be able to login","other":false},{"id":"2","label":"Partial outage - Users will be able to log in but will not be able to access certain tiles you indicate. Can also be used to just display an in-app message.","other":false}],"questionKey":""},"152":{"type":"rt","label":"Other information","description":"","validation":{"rq":false},"choices":[],"questionKey":"user-info"},"159":{"type":"rt","label":"Other information","description":"Include Employee ID, name, email, etc.","validation":{"rq":false},"choices":[],"questionKey":"user-info-1"},"116":{"type":"dt","label":"When should the outage message be removed","description":"Date/time should be in Sydney time","validation":{"rq":false},"choices":[],"questionKey":""},"137":{"type":"tl","label":"Channel name","description":"This is the name as displayed in the application.","validation":{"rq":false,"mxc":24},"choices":[],"questionKey":"channel-name-1"},"126":{"type":"tl","label":"Tile target (URL/article/channel)","description":"Where will users be directed to when they click on the tile?","validation":{"rq":false},"choices":[],"questionKey":"tile-target-1"},"151":{"type":"tl","label":"Message to be displayed in app","description":"e.g. Source system (Chris21, Kronos, etc) upgrade or maintenance schedule","validation":{"rq":false},"choices":[],"questionKey":"user-info-5"},"115":{"type":"dt","label":"When should the outage message be displayed?","description":"Date/time should be in Sydney time","validation":{"rq":false},"choices":[],"questionKey":""},"167":{"type":"tl","label":"Provider contact phone","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"169":{"type":"rt","label":"Other notes","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"120":{"type":"rt","label":"Indicate outage message","description":"e.g. Source system (Chris21, Kronos, etc) upgrade or maintenance schedule","validation":{"rq":false},"choices":[],"questionKey":"user-info-3"},"158":{"type":"pg","label":"Employees ","description":"List of Employees where elevated role will be added to. Include name and email address","validation":{"rq":false},"choices":[],"questionKey":"user-emp-1-1"},"141":{"type":"rt","label":"Other information","description":"","validation":{"rq":false},"choices":[],"questionKey":"channel-info-1"},"139":{"type":"tl","label":"Channel image/avatar","description":"Optional circular image displayed in the channel list. Image size is 100x100px. ","validation":{"rq":false},"choices":[{"id":"1","label":"Standard","other":false},{"id":"2","label":"Normal","other":false},{"id":"3","label":"Emergency","other":false},{"id":"4","label":"Major","other":false}],"defaultAnswer":{"text":"Upload image in the Attachment field."},"questionKey":"channel-image-1"},"181":{"type":"rt","label":"User group rule","description":"Determines the rule for a defined set of users within the application, used to manage visibility of tiles and access to channels. It helps organise users based on common attributes, ensuring they see relevant content and features. This may incur additional costs if new fields needs to be mapped. Mumba will advise before proceeding with the change.","validation":{"rq":true},"choices":[],"questionKey":"group-rule"},"163":{"type":"tu","label":"URL","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"123":{"type":"tl","label":"Tile name","description":"Title of the tile - Maximum length is 24 characters","validation":{"rq":false,"mxc":24},"choices":[],"questionKey":"tile-name-1"},"166":{"type":"te","label":"Provider contact email","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"177":{"type":"cs","label":"Is SSO?","description":"Adding Frontdoor SSO tile will incur charges. Kindly refer to the Change Request Pricing Guide.","validation":{"rq":false},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"138":{"type":"tl","label":"Channel description","description":"This is the channel description displayed in the application.","validation":{"rq":false},"choices":[],"questionKey":"channel-desc-1"},"43":{"type":"cd","label":"Request type","description":"","validation":{"rq":true},"jiraField":"customfield_10117","questionKey":"request-type"},"148":{"type":"rt","label":"Other information","description":"","validation":{"rq":false},"choices":[],"questionKey":"user-info-2"},"127":{"type":"pg","label":"Tile visibility rule/user group","description":"Determines if a tile should only be visible to a subset of employees (referred to as tile visibility rule) or All Staff. If blank, Mumba will assume All Staff. This may incur additional costs if new fields needs to be mapped. Mumba will advise before proceeding with the change.","validation":{"rq":false},"choices":[],"questionKey":"tile-rule-1"},"140":{"type":"pg","label":"Channel visibility rule/user group","description":"Defines the criteria for the target audience, managing tile visibility and channel access. User groups help organize users based on common attributes to ensure they see relevant content and features. The rule must align with your payroll system fields (e.g., <payrollsystemfield> = <payrollsystemvalue>). The ABC team will notify you if additional field mapping is required, which may incur extra costs.","validation":{"rq":false},"choices":[],"questionKey":"channel-rule-1"},"173":{"type":"rt","label":"More information","description":"Indicate leave code to be displayed/removed in the app.","validation":{"rq":false},"choices":[],"questionKey":""},"180":{"type":"tl","label":"User Group name","description":"","validation":{"rq":true},"choices":[],"questionKey":"group-name"},"133":{"type":"rt","label":"Other information","description":"","validation":{"rq":false},"choices":[],"questionKey":"tile-info-1"},"171":{"type":"rt","label":"Language request","description":"Choose from the list of Mumba supported languages in the link above.","validation":{"rq":false},"choices":[],"questionKey":""},"165":{"type":"tl","label":"Provider contact name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"125":{"type":"tl","label":"Tile location/ordering","description":"Where should the tile be placed? E.g. Right of Careers tile","validation":{"rq":false},"choices":[{"id":"1","label":"Repair","other":false},{"id":"2","label":"Upgrade","other":false},{"id":"3","label":"Maintenance","other":false}],"questionKey":"tile-loc-1"},"154":{"type":"rt","label":"More information","description":"Integration system password update, add/remove leave code, test user for UAT environment.","validation":{"rq":false},"choices":[],"questionKey":""},"179":{"type":"rt","label":"More information","description":"This request may incur additional costs. Refer to the Change Request Pricing Guide - https://tinyurl.com/2s4d7f93","validation":{"rq":false},"choices":[],"questionKey":""},"168":{"type":"rt","label":"Specify products or requirements if any","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"150":{"type":"tl","label":"Tiles to disable (optional)","description":"e.g. My Details, My Pay Info, etc.","validation":{"rq":false},"choices":[],"questionKey":"user-info-4"},"161":{"type":"tl","label":"Provider name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"146":{"type":"cm","label":"User roles","description":"The Mumba platform has user roles that allow elevation of permissions for specific users. ","validation":{"rq":false},"choices":[{"id":"5","label":"Leave admin","other":false},{"id":"4","label":"Audit - Only available for Chris21 integration","other":false},{"id":"6","label":"User Admin","other":false}],"questionKey":"user-role-1"},"176":{"type":"cs","label":"Show on newsfeed?","description":"","validation":{"rq":false},"choices":[{"id":"2","label":"Yes","other":false},{"id":"3","label":"No","other":false}],"defaultAnswer":{"choices":["2"]},"questionKey":"channel-image-1-1"}}},"uuid":"f2d56f42-04de-4f2b-99f6-5263499e2e40"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":2,"updated":"2025-02-20T03:41:29.402607176Z","publish":{"jira":{"submitOnCreate":false,"validateOnCreate":false},"portal":{"portalRequestTypeIds":[57],"submitOnCreate":false,"validateOnCreate":false}},"design":{"settings":{"templateId":2,"name":"Request types","submit":{"lock":false,"pdf":false},"templateFormUuid":"f2d56f42-04de-4f2b-99f6-5263499e2e40"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"f0de1cc8-67e6-4793-8cbc-d8ba2a44d15e"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"37d14576-223b-48f9-902b-58058d06a712"},"content":[{"type":"text","text":"Kindly fill out the form below for any tile request."}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"07740f13-4f50-49fd-ac34-8ac827aa0fed"},"content":[{"type":"text","text":"Mumba Navigation Menu at a Glance","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2179760729/Mumba+Navigation+Menu+at+a+Glance"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"How to Add a Navigation tile","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2181234693/How+to+Add+a+Navigation+tile"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"How to Reorder Navigation tiles","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2187264036/How+to+Reorder+Navigation+tiles"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"Change Request Pricing Guide","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MCI/pages/1524531319"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":123},"layout":"default","localId":"94747acc-4cf7-46d8-8b7c-e79b029c4ad2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":125},"layout":"default","localId":"cbb2d027-8bca-488c-ade9-3ae89ec55713"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":177},"layout":"default","localId":"8d3a3dca-5488-425d-9589-6654fe9bb4fb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":126},"layout":"default","localId":"8d21aba7-b22c-4dbe-8ebe-b9bbbf74d2f9"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":127},"layout":"default","localId":"2c321719-d1e4-4f5b-9820-14870180d15a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":133},"layout":"default","localId":"7a303dd9-6602-4e49-bee0-3c8a31c2708b"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"bd1ca510-3157-48af-b1e8-215406225d5a"},"content":[{"type":"text","text":"Kindly fill out the form below for any Channel request."}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"2deea598-b902-482d-9b46-ea8463aaa6a9"},"content":[{"type":"text","text":"Mumba Channels at a Glance","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2576973825/Mumba+Channels+at+a+Glance"}}]},{"type":"hardBreak"},{"type":"text","text":"How to Add a Channel","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2576973909/How+to+Add+a+Channel"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"How to assign Channel user roles as a Channel Administrator","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/1568571427"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":137},"layout":"default","localId":"e78e972f-7e49-4d6e-a401-f78748f9ea75"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":138},"layout":"default","localId":"6d117c86-2e76-4fde-a0de-37fbab2dfde7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":139},"layout":"default","localId":"6d330cc2-0063-4c53-9077-5a6bc3cd65da"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":176},"layout":"default","localId":"89d51c9c-7308-4fe6-961f-fef5d74f7678"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":140},"layout":"default","localId":"28bae06e-5f43-453e-8bdb-b10b53ec1beb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":141},"layout":"default","localId":"c1f39ced-8a7f-4691-9a82-df169d269530"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Kindly fill out the form below for any user group/target audience rule request."}],"attrs":{"localId":"2c281339-d5a9-419b-bffe-0e90933853c2"}},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"c0c1f1af-b0ef-4591-8721-66ac217e42d6"},"content":[{"type":"text","text":"Mumba User Groups at a Glance","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2417688577/Mumba+User+Groups+at+a+Glance"}}]},{"type":"hardBreak"},{"type":"text","text":"How to Add a User group","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2417688655/How+to+Add+a+User+Group"}}]},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"text","text":"How to add users to user group","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2449834444/How+to+Manually+Add+Members+to+a+User+Group"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":180},"layout":"default","localId":"68ff476b-6f33-4f44-84ea-abc1df16b0eb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":181},"layout":"default","localId":"a285697c-f758-488a-bbae-98de6d80900b"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"008827ff-64f8-4064-9add-01d622869fb5"},"content":[{"type":"text","text":"Kindly fill out the form below for any Role request."}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"c7f73364-1087-479b-9f7f-8386cb551417"},"content":[{"type":"text","text":"Mumba User Roles","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/298287583/Mumba+User+Roles"}}]},{"type":"hardBreak"},{"type":"text","text":"How to assign Channel user roles as a Channel Administrator","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/1568571427"}}]},{"type":"hardBreak"},{"type":"text","text":"Mumba Keycloak - Manage User Accounts","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/84312420/Mumba+Keycloak+-+Manage+User+Accounts"}}]}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"fc03a84d-2f97-4718-a84a-7a6ab1c052ba"},"content":[{"type":"text","text":"For assigning of Channel Admin, Mumba IAM Admin roles or access to Analytics feature, refer to your User Admin to facilitate your request."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":146},"layout":"default","localId":"e6fd35d9-58cb-41bc-b199-994c6e1a0c87"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":147},"layout":"default","localId":"839b24b6-d7a1-4d2f-a1d4-0b76648677ef"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":148},"layout":"default","localId":"70c55ad5-28a3-433d-a124-e666a248b4d6"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":115},"layout":"default","localId":"20e1fddc-26cf-46cd-972d-4c7ca5dd8f8b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":116},"layout":"default","localId":"4411f806-e540-4328-8222-80df995ed963"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":117},"layout":"default","localId":"5a86988e-0b41-48c6-8f9f-361c105dcbbb"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":120},"layout":"default","localId":"4638daa6-24a6-4efc-8565-d29ef79322ed"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":150},"layout":"default","localId":"c7a4091b-e475-4790-b682-7d71c0b3ad6c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":151},"layout":"default","localId":"1a441753-b860-4dfd-8bde-6fb13e0ca565"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":152},"layout":"default","localId":"5a4a9198-c279-4731-8979-7ec976a19009"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"465d3235-b6a5-4374-a009-0d055f4579f3"},"content":[{"type":"text","text":"Mumba User Roles","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/298287583/Mumba+User+Roles"}}]},{"type":"hardBreak"},{"type":"text","text":"How to grant/terminate non-employees access to Mumba","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MCI/pages/1978368001/How+to+grant+terminate+non-employees+access+to+Mumba"}}]},{"type":"text","text":" to download the spreadsheet and attach in the request form."}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","attrs":{"localId":"c74eb4d6-69ea-4475-af24-7f073aa8a192"},"content":[{"type":"text","text":"This request only applies to customers with API integrations who need to grant non-employees that do not exist in the integrated HR/payroll system access to Mumba."}]},{"type":"paragraph","attrs":{"localId":"b4ad77d4-9971-4682-aba9-22e2a17178f7"},"content":[{"type":"text","text":"For data file import customers","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"Please add/remove any users via your data file for data security and integrity purposes."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":159},"layout":"default","localId":"7076a91b-18f1-4e00-8af7-cc3c98ec52d1"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":161},"layout":"default","localId":"dc26d7de-0af0-4ef1-b288-07fbf29cc5ae"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":163},"layout":"default","localId":"0fec9f79-b162-4ed7-9318-4f870bad0be0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":164},"layout":"default","localId":"1caf056d-6dbd-47ca-a3d9-41ea66801b77"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":165},"layout":"default","localId":"ee5d43a3-d4f1-45d7-aafe-73f60e141691"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":166},"layout":"default","localId":"26a2223e-5377-4a9e-9949-98d505e9b593"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":167},"layout":"default","localId":"aadffb72-9290-4897-b9ac-ec90ade999ff"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":168},"layout":"default","localId":"a01a41a5-2ad4-4127-b8ca-223e882e8a61"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":169},"layout":"default","localId":"72eedaaf-dd75-405b-a41c-3e1510958003"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":158},"layout":"default","localId":"b0f6f72f-bdfe-4240-a4ba-372ff719ca9f"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"a103ccad-2ef5-4304-8bc7-3b88aec3e382"},"content":[{"type":"text","text":"Mumba Supported Languages","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MHD/pages/2122580016/Mumba+Supported+Languages"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":171},"layout":"default","localId":"a1781077-ece4-43f0-ba09-392d490cc9fd"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":173},"layout":"default","localId":"827989e3-eb3b-46ab-910d-c132227d41d2"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":175},"layout":"default","localId":"052ca6fb-11ef-4106-8702-178efe38a218"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","attrs":{"localId":"d069eb1f-3bdc-4e4d-ad05-907b966a4869"},"content":[{"type":"text","text":"Change Request Pricing Guide","marks":[{"type":"link","attrs":{"href":"https://mumba-cloud.atlassian.net/wiki/spaces/MCI/pages/1524531319/Change+Request+Pricing+Guide"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":179},"layout":"default","localId":"e97148bf-4335-4ac4-8d7d-97b109bda1e6"}},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":154},"layout":"default","localId":"bebaee33-0d92-4d7c-94c9-32c761e2c332"}},{"type":"paragraph","content":[]}]}],"conditions":{"153":{"t":"sh","i":{"co":{"cIds":{"117":["2"]}}},"o":{"sIds":["7"]}},"182":{"t":"sh","i":{"co":{"cIds":{"43":["10329"]}}},"o":{"sIds":["3"]}},"170":{"t":"sh","i":{"co":{"cIds":{"43":["10224"]}}},"o":{"sIds":["11"]}},"44":{"t":"sh","i":{"co":{"cIds":{"43":["10217"]}}},"o":{"sIds":["1"]}},"155":{"t":"sh","i":{"co":{"cIds":{"43":["10225"]}}},"o":{"sIds":["15"]}},"64":{"t":"sh","i":{"co":{"cIds":{"43":["10220"]}}},"o":{"sIds":["5"]}},"156":{"t":"sh","i":{"co":{"cIds":{"43":["10221"]}}},"o":{"sIds":["8"]}},"178":{"t":"sh","i":{"co":{"cIds":{"43":["10289"]}}},"o":{"sIds":["14"]}},"160":{"t":"sh","i":{"co":{"cIds":{"43":["10222"]}}},"o":{"sIds":["9"]}},"50":{"t":"sh","i":{"co":{"cIds":{"43":["10218"]}}},"o":{"sIds":["2"]}},"174":{"t":"sh","i":{"co":{"cIds":{"43":["10269"]}}},"o":{"sIds":["13"]}},"52":{"t":"sh","i":{"co":{"cIds":{"43":["10219"]}}},"o":{"sIds":["4"]}},"172":{"t":"sh","i":{"co":{"cIds":{"43":["10242"]}}},"o":{"sIds":["12"]}},"119":{"t":"sh","i":{"co":{"cIds":{"117":["1"]}}},"o":{"sIds":["6"]}},"157":{"t":"sh","i":{"co":{"cIds":{"43":["10223"]}}},"o":{"sIds":["10"]}}},"sections":{"12":{"name":"Leave code","conditions":["172"]},"8":{"name":"Add/remove users (manual)","conditions":["156"]},"4":{"name":"Role Assignment Request","conditions":["52"]},"13":{"name":"Custom report","conditions":["174"]},"5":{"name":"App Outage","conditions":["64"]},"10":{"name":"Confluence","conditions":["157"]},"14":{"name":"Update contact details in keycloak login page","conditions":["178"]},"2":{"name":"Create/Update Channel Requests","conditions":["50"]},"7":{"name":"partial outage","conditions":["153","64"]},"3":{"name":"User Group Request","conditions":["182"]},"15":{"name":"Other","conditions":["155"]},"11":{"name":"Language","conditions":["170"]},"9":{"name":"Benefits","conditions":["160"]},"6":{"name":"full outage","conditions":["119","64"]},"1":{"name":"Tile request","conditions":["44"]}},"questions":{"147":{"type":"pg","label":"Employees ","description":"List of Employees where elevated role will be added to. Include Employee ID and email address","validation":{"rq":false},"choices":[],"questionKey":"user-emp-1"},"164":{"type":"tl","label":"Country","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"175":{"type":"rt","label":"More information","description":"What the report is for and information needed in the report.","validation":{"rq":false},"choices":[],"questionKey":""},"117":{"type":"cs","label":"Type of outage","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Full outage - Users will not be able to login","other":false},{"id":"2","label":"Partial outage - Users will be able to log in but will not be able to access certain tiles you indicate. Can also be used to just display an in-app message.","other":false}],"questionKey":""},"152":{"type":"rt","label":"Other information","description":"","validation":{"rq":false},"choices":[],"questionKey":"user-info"},"159":{"type":"rt","label":"Other information","description":"Include Employee ID, name, email, etc.","validation":{"rq":false},"choices":[],"questionKey":"user-info-1"},"116":{"type":"dt","label":"When should the outage message be removed","description":"Date/time should be in Sydney time","validation":{"rq":false},"choices":[],"questionKey":""},"137":{"type":"tl","label":"Channel name","description":"This is the name as displayed in the application.","validation":{"rq":false,"mxc":24},"choices":[],"questionKey":"channel-name-1"},"126":{"type":"tl","label":"Tile target (URL/article/channel)","description":"Where will users be directed to when they click on the tile?","validation":{"rq":false},"choices":[],"questionKey":"tile-target-1"},"151":{"type":"tl","label":"Message to be displayed in app","description":"e.g. Source system (Chris21, Kronos, etc) upgrade or maintenance schedule","validation":{"rq":false},"choices":[],"questionKey":"user-info-5"},"115":{"type":"dt","label":"When should the outage message be displayed?","description":"Date/time should be in Sydney time","validation":{"rq":false},"choices":[],"questionKey":""},"167":{"type":"tl","label":"Provider contact phone","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"169":{"type":"rt","label":"Other notes","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"120":{"type":"rt","label":"Indicate outage message","description":"e.g. Source system (Chris21, Kronos, etc) upgrade or maintenance schedule","validation":{"rq":false},"choices":[],"questionKey":"user-info-3"},"158":{"type":"pg","label":"Employees ","description":"List of Employees where elevated role will be added to. Include name and email address","validation":{"rq":false},"choices":[],"questionKey":"user-emp-1-1"},"141":{"type":"rt","label":"Other information","description":"","validation":{"rq":false},"choices":[],"questionKey":"channel-info-1"},"139":{"type":"tl","label":"Channel image/avatar","description":"Optional circular image displayed in the channel list. Image size is 100x100px. ","validation":{"rq":false},"choices":[{"id":"1","label":"Standard","other":false},{"id":"2","label":"Normal","other":false},{"id":"3","label":"Emergency","other":false},{"id":"4","label":"Major","other":false}],"defaultAnswer":{"text":"Upload image in the Attachment field."},"questionKey":"channel-image-1"},"181":{"type":"rt","label":"User group rule","description":"Determines the rule for a defined set of users within the application, used to manage visibility of tiles and access to channels. It helps organise users based on common attributes, ensuring they see relevant content and features. This may incur additional costs if new fields needs to be mapped. Mumba will advise before proceeding with the change.","validation":{"rq":true},"choices":[],"questionKey":"group-rule"},"163":{"type":"tu","label":"URL","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"123":{"type":"tl","label":"Tile name","description":"Title of the tile - Maximum length is 24 characters","validation":{"rq":false,"mxc":24},"choices":[],"questionKey":"tile-name-1"},"166":{"type":"te","label":"Provider contact email","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"177":{"type":"cs","label":"Is SSO?","description":"Adding Frontdoor SSO tile will incur charges. Kindly refer to the Change Request Pricing Guide.","validation":{"rq":false},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"138":{"type":"tl","label":"Channel description","description":"This is the channel description displayed in the application.","validation":{"rq":false},"choices":[],"questionKey":"channel-desc-1"},"43":{"type":"cd","label":"Request type","description":"","validation":{"rq":true},"jiraField":"customfield_10117","questionKey":"request-type"},"148":{"type":"rt","label":"Other information","description":"","validation":{"rq":false},"choices":[],"questionKey":"user-info-2"},"127":{"type":"pg","label":"Tile visibility rule/user group","description":"Determines if a tile should only be visible to a subset of employees (referred to as tile visibility rule) or All Staff. If blank, Mumba will assume All Staff. This may incur additional costs if new fields needs to be mapped. Mumba will advise before proceeding with the change.","validation":{"rq":false},"choices":[],"questionKey":"tile-rule-1"},"140":{"type":"pg","label":"Channel visibility rule/user group","description":"Defines the criteria for the target audience, managing tile visibility and channel access. User groups help organize users based on common attributes to ensure they see relevant content and features. The rule must align with your payroll system fields (e.g., <payrollsystemfield> = <payrollsystemvalue>). The ABC team will notify you if additional field mapping is required, which may incur extra costs.","validation":{"rq":false},"choices":[],"questionKey":"channel-rule-1"},"173":{"type":"rt","label":"More information","description":"Indicate leave code to be displayed/removed in the app.","validation":{"rq":false},"choices":[],"questionKey":""},"180":{"type":"tl","label":"User Group name","description":"","validation":{"rq":true},"choices":[],"questionKey":"group-name"},"133":{"type":"rt","label":"Other information","description":"","validation":{"rq":false},"choices":[],"questionKey":"tile-info-1"},"171":{"type":"rt","label":"Language request","description":"Choose from the list of Mumba supported languages in the link above.","validation":{"rq":false},"choices":[],"questionKey":""},"165":{"type":"tl","label":"Provider contact name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"125":{"type":"tl","label":"Tile location/ordering","description":"Where should the tile be placed? E.g. Right of Careers tile","validation":{"rq":false},"choices":[{"id":"1","label":"Repair","other":false},{"id":"2","label":"Upgrade","other":false},{"id":"3","label":"Maintenance","other":false}],"questionKey":"tile-loc-1"},"154":{"type":"rt","label":"More information","description":"Integration system password update, add/remove leave code, test user for UAT environment.","validation":{"rq":false},"choices":[],"questionKey":""},"179":{"type":"rt","label":"More information","description":"This request may incur additional costs. Refer to the Change Request Pricing Guide - https://tinyurl.com/2s4d7f93","validation":{"rq":false},"choices":[],"questionKey":""},"168":{"type":"rt","label":"Specify products or requirements if any","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"150":{"type":"tl","label":"Tiles to disable (optional)","description":"e.g. My Details, My Pay Info, etc.","validation":{"rq":false},"choices":[],"questionKey":"user-info-4"},"161":{"type":"tl","label":"Provider name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"146":{"type":"cm","label":"User roles","description":"The Mumba platform has user roles that allow elevation of permissions for specific users. ","validation":{"rq":false},"choices":[{"id":"5","label":"Leave admin","other":false},{"id":"4","label":"Audit - Only available for Chris21 integration","other":false},{"id":"6","label":"User Admin","other":false}],"questionKey":"user-role-1"},"176":{"type":"cs","label":"Show on newsfeed?","description":"","validation":{"rq":false},"choices":[{"id":"2","label":"Yes","other":false},{"id":"3","label":"No","other":false}],"defaultAnswer":{"choices":["2"]},"questionKey":"channel-image-1-1"}}},"uuid":"f2d56f42-04de-4f2b-99f6-5263499e2e40"},"linkedJiraFields":["customfield_10117"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}